Shipping policy
Shipping Policy
At DENTN, our products are made to order. This means your item is produced after you place your order rather than being shipped from pre-stocked inventory.
Order Processing
Orders typically require time for production before they are shipped.
Production and shipping times can vary depending on the product, print provider, destination, and time of year.
After your order has been shipped, you will receive tracking information when tracking is available.
Shipping Times
Estimated delivery times are provided during checkout and may very.
Please keep in mind that shipping times are estimated and not guaranteed. Delays may occur due to carrier issues, weather, holidays, high order volumes, or circumstances outside of our control.
Tracking
When tracking information is available, it will be provided to the email associated with your order.
Tracking information may take some time to update after your order has shipped.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to have the order reshipped.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us with your order number and any relevant information so we can help investigate the issue.
Questions About Your Order
If you have questions about your shipment, please contact us through our Contact page and include your order number.
DENTN is not responsible for shipping delays caused by carriers or circumstances outside of our control.